Shipping policy
Shipping Policy
At Pawvera, we aim to process and deliver your order as quickly as possible. Please review the information below regarding processing, shipping, and delivery.
Processing Time
Orders are typically processed within 1–2 business days after your order is placed.
Processing times may be longer during holidays, periods of high order volume, or due to circumstances outside our control.
Delivery estimates do not constitute guaranteed delivery dates.
Estimated Delivery Time
Most orders are estimated to arrive within 7–14 business days after processing.
Delivery times are estimates and may vary depending on the destination, carrier, customs processing, weather, holidays, or other circumstances outside our control.
Delivery estimates do not constitute guaranteed delivery dates.
Shipping Destinations
Pawvera ships to most countries worldwide. Shipping availability for your location will be displayed during checkout.
Customers are responsible for reviewing their shipping information before placing an order. If an order is returned or cannot be delivered because of incorrect or incomplete information provided by the customer, additional shipping charges may apply where permitted by law.
If we are unable to ship to your location, you will not be able to select an applicable shipping option at checkout.
Shipping Costs
Shipping costs are calculated at checkout based on your order and destination. The final shipping cost will be displayed before you complete your purchase.
Tracking
Tracking information will be provided when available. If tracking is available for your order, you will receive the tracking information after your order has shipped.
Please allow some time after receiving your tracking information for the carrier's tracking system to update.
Multiple Packages
In some cases, products within the same order may be shipped separately. If this occurs, your order may arrive in multiple packages at different times.
Delays
While we aim to meet our estimated delivery times, occasional delays may occur due to carriers, customs, weather, holidays, or other circumstances outside our reasonable control.
If your order is significantly delayed, please contact us and we will assist you in locating your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout. If you notice an error in your shipping information, please contact us as soon as possible.
We cannot guarantee that shipping information can be changed after an order has been processed or shipped.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us. Refunds and replacements are handled according to our Return and Refund Policy.
Contact Us
For questions about shipping or an existing order, contact us at:
Pawvera
Email: Pawveraca@gmail.com